http://openomystatus.blogspot.com/
The link above is just an example, but doesn’t this one seem obvious to anyone else? Blogs to inform your users about a server/services status – hosted SOMEWHERE ELSE if you’ve got a clue. Yet, I still get these interminable emails about planned server outtages, upgrades, etc., and NO communication after unplanned outtages actually do happen. I guess there’s no faith that the RSS feed would get read (and lots more, perhaps misplaced, faith that the spam-like emails will). – SWL