http://www.humanfactors.com/downloads/aug03.asp#susan
The latest newsletter from Human Factors International has this report on recent research into how download times affect user perceptions of Web pages. It’s long been a truism in web design that users hate to wait for web pages and so download times and file sizes are the bane of many designer or developer. The studies in this article spin this a bit more – not only do users apparently hate to wait, they will actually judge the same material to be less interesting if made to wait for it. – SWL