Both as someone who supports online learning and as someone who supports remote users of various software services, I have a keen interest in screen-sharing software and techniques, as these are often the quickest way to diagnose and troubleshoot problems.<\/p>\n
Now there are a huge number of good solutions that let you share your own<\/em> desktop\/screen with remote users without requiring them to install any software. I’ve written before<\/a> about my ongoing fondness for Webdialogs Unyte<\/a>, and I’ve had good success too with Glance<\/a> (though it is not free). In addition, you can find good write-ups from Robin Good<\/a> and a more recent writeup from Online Tech Tips<\/a> on tools that make it very simple to share your own<\/em> screen.<\/p>\n The piece I am missing, though, is a simple way to help users having trouble share their<\/em><\/strong> screen with me. And simple<\/strong><\/em> is the operative word here, ideally meaning no install or other configuration on their end. Of the various solutions mentioned in these articles, SkyFex<\/a> seems the only one that may fit that bill (though only for Windows, and its website makes me very nervous). Of the others CrossLoop<\/a> seems promising because it’s install is pretty painless, but the idea is to find a solution that does not<\/strong> burden already troubled users with additional downloads and installs.<\/p>\n It may be that such a beast does not exist. I can imagine a host of technical reasons this may be so. I am also not overly keen on the idea of bringing the user into a system like Adobe Connect\/Breeze or WebEx and getting them to share from within there, as the overhead seems just as bad. But before I give up I thought I’d ask you folks – what’s the best way to help remote users share their screen with you, and have you found an easy, no-install way to do this? – SWL<\/em><\/p>\n","protected":false},"excerpt":{"rendered":" Both as someone who supports online learning and as someone who supports remote users of various software services, I have a keen interest in screen-sharing software and techniques, as these are often the quickest way to diagnose and troubleshoot problems. Now there are a huge number of good solutions that let you share your own … Continue reading “Zero-Install Remote Screen Sharing Apps?”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[350,368,402,433],"class_list":["post-842","post","type-post","status-publish","format-standard","hentry","category-the-rest","tag-remote","tag-screen-sharing","tag-support","tag-unyte"],"_links":{"self":[{"href":"https:\/\/scottleslie.ca\/edtechpost\/wp-json\/wp\/v2\/posts\/842","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/scottleslie.ca\/edtechpost\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/scottleslie.ca\/edtechpost\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/scottleslie.ca\/edtechpost\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/scottleslie.ca\/edtechpost\/wp-json\/wp\/v2\/comments?post=842"}],"version-history":[{"count":0,"href":"https:\/\/scottleslie.ca\/edtechpost\/wp-json\/wp\/v2\/posts\/842\/revisions"}],"wp:attachment":[{"href":"https:\/\/scottleslie.ca\/edtechpost\/wp-json\/wp\/v2\/media?parent=842"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/scottleslie.ca\/edtechpost\/wp-json\/wp\/v2\/categories?post=842"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/scottleslie.ca\/edtechpost\/wp-json\/wp\/v2\/tags?post=842"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}